Dear Digicam Service Center,
I don't expect you to treat me like a king, but I don't expect you
to treat me with contempt, either.
Making me wait in vain for days when my camera had already been
fixed is stupid. You had broken your promise of calling me as soon
as it was ready.
Making me wait 3 1/2 hours while your customer service operator
totally forgot about my call is inconsiderate. If anything, I had
to take the initiative to call you back.
The second operator stripped me of all dignity by laughing at my
real name.
Promising to contact me the very next day only to break your
promise takes the cake.
Tell me why I should continue buying your products and not your
competitors' when you treat your customers with this level of
contempt.